Terms & Conditions

1. Introduction

Welcome to Bongiyo Matrimony ("Bongiyo Matrimony", "we", "us", or "our").

Bongiyo Matrimony is an online matrimonial platform intended to help individuals and their families search for and communicate with prospective matrimonial partners.

By registering, accessing, or using this website and its services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or its services.

2. Eligibility

• Bongiyo Matrimony is intended for adults who are legally eligible to marry under applicable law.
• By creating an account, you confirm that the information provided by you is truthful and that you meet the applicable legal age and eligibility requirements.
• Parents, guardians, or family members may assist an eligible adult in managing matrimonial information where appropriate, but the information provided must remain accurate.

3. Registration and Account

• Users must provide accurate, complete, and current information during registration.
• A user must not create an account using another person's identity or information without proper authority.
• Users are responsible for keeping their login credentials and account information secure.
• Bongiyo Matrimony may verify, review, approve, reject, restrict, suspend, or deactivate profiles where necessary for safety, compliance, or operational reasons.
• Registration or profile approval does not constitute a guarantee regarding the identity, character, background, financial position, occupation, education, marital status, or intentions of another member.

4. Profile Information

Users are responsible for the accuracy of all information submitted to Bongiyo Matrimony, including:

• Name and personal information
• Age and date of birth
• Education and occupation
• Marital status
• Location and address-related information
• Contact information
• Photographs
• Biodata and other profile information

Users must promptly correct information that becomes inaccurate or outdated.

5. Profile Photos and Content

• Users must upload only photographs and content that they have the right to use.
• Users must not upload offensive, unlawful, misleading, defamatory, threatening, or fraudulent content.
• Bongiyo Matrimony may remove content that violates these Terms & Conditions or creates a safety, legal, or operational concern.

6. Search and Matching

Bongiyo Matrimony provides search and profile-discovery facilities to help users identify potentially suitable matrimonial matches.

Search results, recommendations, or profile visibility do not constitute a guarantee that a person is suitable, genuine, compatible, or willing to enter into a matrimonial relationship.

Users are responsible for making their own decisions after appropriate communication and verification.

7. Sending Interest

• Users may send an Interest to another member through the facilities provided by Bongiyo Matrimony.
• Sending an Interest does not guarantee acceptance.
• A receiving member may view the available profile information and choose to Accept or Reject the Interest.
• Users must respect another member's decision and must not repeatedly contact or harass a person who has declined communication.

8. Acceptance of Interest and Contact Details

Where a member accepts an Interest and the website's relevant feature provides for sharing contact information, the accepting member's applicable contact details may be made available to the sender in accordance with the website's functionality.

Users should therefore provide only contact information that they are comfortable sharing through the applicable feature.

Users must not misuse another member's contact information, including for harassment, spam, fraud, advertising, or any unlawful purpose.

9. User Conduct

Users must not:

• Provide false or misleading information.
• Impersonate another person.
• Create fake or duplicate profiles for deceptive purposes.
• Use the website for fraud, financial scams, solicitation, or unlawful activities.
• Harass, threaten, abuse, or repeatedly contact another member against their wishes.
• Copy, distribute, sell, or commercially exploit another member's profile information without permission.
• Attempt to gain unauthorised access to another account or to the website's systems.
• Upload malicious code, files, or other material intended to interfere with the website.
• Use Bongiyo Matrimony for purposes unrelated to legitimate matrimonial interaction.

10. Verification and Safety

Bongiyo Matrimony may take reasonable measures to review or verify member profiles. However, no online matrimonial platform can guarantee that every piece of information supplied by a member is genuine or complete.

Users should independently verify important information before entering into any personal, financial, matrimonial, or other commitment.

Users should never share passwords, OTPs, banking credentials, PINs, or other sensitive authentication information with another member.

11. Communication Between Members

Bongiyo Matrimony provides facilities that may allow members to communicate or exchange contact information.

Once members communicate directly, any subsequent relationship, meeting, communication, transaction, or personal arrangement is between those members.

Users should exercise appropriate caution when communicating with people they have met through the platform.

12. Membership Plans and Fees

• Bongiyo Matrimony may offer free and paid membership plans from time to time.
• The applicable membership fee, duration, features, and validity period will be displayed on the website at the time of purchase or renewal.
• Paid membership validity will be governed by the plan selected by the user.
• Bongiyo Matrimony may change membership plans, prices, features, or availability in the future, subject to applicable law and appropriate communication to users.
• Users should review the applicable plan details before making a payment.

13. Membership Renewal and Expiry

• Users may renew an eligible membership through the facilities provided by Bongiyo Matrimony.
• Membership validity and renewal periods will be determined according to the applicable plan.
• Where a membership expires, Bongiyo Matrimony may restrict or deactivate access to membership-related features.
• Renewal after expiry may be subject to the membership options available at that time.

14. Account Suspension or Deactivation

Bongiyo Matrimony may suspend, restrict, or deactivate an account where:

• The user violates these Terms & Conditions.
• False, misleading, or fraudulent information is identified.
• The account creates a safety or security concern.
• The account is used for unlawful or abusive purposes.
• Membership validity has expired where applicable.
• Such action is reasonably necessary to protect users, the platform, or comply with applicable law.

A deactivated account may lose access to some or all website features.

15. Privacy

Information submitted by users will be handled in accordance with the Bongiyo Matrimony Privacy Policy.

Users should read the Privacy Policy before registering or using the website.

16. Third-Party Services and Links

The website may, where applicable, contain links or integrations relating to third-party services.

Bongiyo Matrimony is not responsible for the content, availability, privacy practices, or policies of independent third-party websites or services.

17. Advertisements

Bongiyo Matrimony may display advertisements or promotional content on the website.

The appearance of an advertisement does not necessarily mean that Bongiyo Matrimony endorses or guarantees the advertiser, product, service, or claim.

18. Intellectual Property

The Bongiyo Matrimony name, logo, website design, software, text, graphics, and other original website materials may be protected by applicable intellectual-property laws.

Users may not copy, reproduce, modify, distribute, publish, or commercially exploit Bongiyo Matrimony's proprietary materials without appropriate permission, except where permitted by law.

19. Website Availability

Bongiyo Matrimony will make reasonable efforts to keep the website available and functioning. However, temporary interruption may occur because of maintenance, technical problems, hosting issues, security incidents, internet problems, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted or error-free operation of the website.

20. No Guarantee of Matrimonial Outcome

Bongiyo Matrimony provides a platform for matrimonial discovery and communication.

We do not guarantee:

• That a user will find a suitable match.
• That an Interest will be accepted.
• That communication will result in marriage.
• The accuracy or completeness of information supplied by another user.
• The future conduct or intentions of any member.

21. User Responsibility

Each user is responsible for making appropriate enquiries and decisions before entering into any matrimonial or personal relationship.

Users should independently verify identity, age, marital status, education, employment, financial information, family information, and other important claims where relevant.

22. Limitation of Responsibility

To the extent permitted by applicable law, Bongiyo Matrimony shall not be responsible for losses or harm arising from a user's independent dealings, communications, decisions, or arrangements with another member.

Nothing in these Terms & Conditions is intended to exclude or limit any right or protection that cannot legally be excluded or limited under applicable law.

23. Complaints and Grievances

Users may contact Bongiyo Matrimony regarding account issues, inappropriate content, suspected fake profiles, misuse of the platform, payment-related concerns, privacy concerns, or other service-related complaints through the contact facilities provided on the website.

Bongiyo Matrimony may review complaints and take appropriate action based on the circumstances and applicable law.

24. Changes to These Terms

Bongiyo Matrimony may update these Terms & Conditions from time to time to reflect changes in the website, services, legal requirements, or business practices.

The updated version will be published on the website with the relevant "Last Updated" date.

25. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the courts or other legally competent forums applicable to the operation of Bongiyo Matrimony, subject to applicable law.

26. Contact

For questions, complaints, or other matters relating to these Terms & Conditions, users may contact Bongiyo Matrimony through the contact details provided on the website.

Bongiyo Matrimony
Kolkata, West Bengal, India